Callstream

  • Seamless customer experience
  • Complete, fully integrated call center solution:
    • Hosted VOIP platform – gives low cost access from anywhere (incl. home/remote working during C-19)
    • Vault – PCI compliant, secure phone payment
    • SMS Gateway – open up additional channels for engagement and a richer customer experience
    • Inbound/IVR – intelligent call routing
  • Real time management reporting for continuous improvement and optimization of team performance

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